SHIPPING POLICY
All orders will be processed and shipped within 3 business days after purchase. You will receive a notification with tracking information once your order has been shipped.
RETURN & EXCHANGE POLICY
Due to the unique and handcrafted nature of our products, we do not support returns or exchanges unless the item is damaged or defective upon arrival. If you receive a damaged or defective item, please contact our customer service within 7 days of receiving your order, providing detailed information and photos of the issue. We will work with you to resolve the problem promptly.
Non-Returnable Items:
Items that are not eligible for return or exchange include:
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Custom-made or personalized items
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Items that have been used or altered in any way
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Items purchased on sale or with a discount
Contact Information:
For any inquiries or concerns regarding your order, please contact us at [customer service email] and we will be happy to assist you.